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İptal Koşulları

Siparişinizi iptal etmek isterseniz, sipariş onayı aldıktan sonraki ilk 24 saat içinde bizimle iletişime geçmeniz gerekmektedir. Siparişiniz kargoya verilmeden önce iptal işlemi gerçekleştirilebilir.

İade Koşulları

İade işlemleri için aşağıdaki şartlar geçerlidir:

Ürün, teslim alındığı tarihten itibaren 14 gün içinde iade edilebilir.
Ürün, orijinal ambalajında, kullanılmamış ve yeniden satılabilir durumda olmalıdır.
Fatura ve iade formu ile birlikte gönderilmelidir.

İade Süreci

İade talebiniz onaylandıktan sonra ürününüzü anlaşmalı kargo firmamız ile ücretsiz olarak gönderebilirsiniz. Ücret iadesi, ürünün tarafımıza ulaşmasını takip eden 7 iş günü içinde yapılır.

Değişim

Ürün değişimi yapmak isterseniz, teslim alındıktan sonraki 14 gün içinde değişim talebinde bulunabilirsiniz. Değişim işlemleri için bizimle iletişime geçmeniz yeterlidir.